Of all the banks Celent has researched, Extraco Banks may best illustrate the cultural, technical, and physical transformation needed to address today’s challenges.
Extraco has paved the way for Texoma Community Credit Union to become a leading financial institution in our community in terms of member experience, staff engagement and innovation. We crossed paths with Extraco Consulting in 2017 as we were entertaining the idea of moving to a more universal concept. We had taken small steps to position ourselves for this change but couldn't quite identify the most efficient way to fully implement it. What we gained from Extraco was far more than we could have imagined. We now have a new branch that successfully utilizes SWARM Banking, technology, and numerous other...
Extraco’s expertise in the SWARM model was a game changer for our organization. As we were moving to a universal model and renovating our branch, we wanted to make sure that our member experience was exceptional and that we were able to get our employees and members on board with these changes. Extraco provided us with the knowledge and support that we needed to be successful. Having the ability go to Texas to experience the SWARM model first hand was instrumental in the success of our new model. Our employees have easily transitioned to SWARM and our members have fully supported the change in our...
We used Extraco Consulting for new product and sales training. It was terrific to work with professionals such as Lindsay Green and Holly Garza. I would have no hesitation recommending Extraco, and in fact I will make sure I do. Their team exceeded all expectations.
Extraco Consulting continues to prove why they are one of the best companies to work with in the banking industry. Lindsay Green is a superstar and a visionary consultant with a banker’s heart. The team values innovation and understands the technology and techniques required to provide the most exceptional customer experience. They are thoughtful, engaging and truly wanted to see us succeed. To this day, we still keep in touch and talk about emerging trends and technologies. I consider them a trusted advisor and industry friend.
Senior Analyst, Banking Group
Chief Operations Officer - Texoma Community Credit Union
Director of Retail Operations
On Path Federal Credit Union
CEO & President
Bank of Pensacola
President, Kingville Market & Chief Operations Officer
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