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Bank & Credit Union Support
Our Impact
Up to 3 FTE
reduction per branch on average.
Up to 26%
decrease in annual Retail salary overhead. Fewer employees, but higher salaries.
Up to 50%
reduction in Retail turnover.
Up to 50%
reduction in transaction time, allowing quality conversations.
15% to 25%
growth in deposits, with no additional staff.
Up to 50%
reduction in time to implement branch transformation strategies.
Services
Make a Positive, Lasting Impression
Our Advertising and Public Relations Experts can help you in a multitude of areas. From web services, campaign and/or graphics creation, video integration, to interior transformation, we are here to help.
Build Efficiencies
with Positive Changes
We use our experience in bank transformation, award winning SWARM Banking™ methodology, process improvement, and user experience technology to set you up for success.
Up Your Team’s Game with Human Capital
Our team of certified experts are here to help support your team in personnel management, training, training certification, and LMS Administration with resources and experience.
Drive Engagement with Digital Channels
With call center enhancements, data cleansing with CIFocus, interactive statements, and web development & hosting, our team of experts are ready to help enhance your bank across digital channels.
Our Qualifications
- Experienced Bankers
- Lean Six Sigma Master Black Belts
- CFMPs (Certified Financial Marketing Professional)
- Faculty Members at the Graduate School of Banking
Watch to see how #WeSpeakBank
Hear From Our Clients
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Extraco Consulting continues to prove why they are one of the best companies to work with in the banking industry. Lindsay Green is a superstar and a visionary consultant with a banker’s heart. The team values innovation and understands the technology and techniques required to provide the most exceptional customer experience. They are thoughtful, engaging and truly wanted to see us succeed. To this day, we still keep in touch and talk about emerging trends and technologies. I consider them a trusted advisor and industry friend.
Brad Womack President, Kingville Market & Chief Operations Officer - Kleberg Bank -
We used Extraco Consulting for new product and sales training. It was terrific to work with professionals such as Lindsay Green and Holly Garza. I would have no hesitation recommending Extraco, and in fact I will make sure I do. Their team exceeded all expectations.
Bill Woodbury CEO & President - Bank of Pensacola -
Extraco Consulting played a big role in our Universal Banker implementation by providing us with tools, knowledge, and hands on training. They also identified some gaps we had in our plan and were able to help us fill them through sharing their own experiences and best practices. Their training program differed from any other we had in the past, as they not only taught us the materials but showed us how to keep it alive and sustainable.
Debbie Almstrom Vice President, Branch Administration -
Of all the banks Celent has researched, Extraco Banks may best illustrate the cultural, technical, and physical transformation needed to address today’s challenges.
Bob Meara Senior Analyst, Banking Group - Celent