For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.extracoconsulting.com [or through our mobile application].
“Service refers to the Company’s services accessed via the Site, in which users can Retail Branch transformation, Executive Leadership, Human Resources & Training, Process Improvement Operations, Process Refinement, Recruiting, Marketing Outsourcing, Turn Key Marketing, Web Development & Hosting, Trainer in a Box, Schedule A Site Visit, Universal Banker Certification, Universal Banker Case Study, Train the Trainer Certification, VideoBanking, CIFocus- Data Cleansing, Interactive- Statements.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, first name, last name, company name, phone number, and contact information, or any questions or comments which you submit to us through the Site.
INFORMATION COLLECTED VIA TECHNOLOGY
IP address, device ID, anonymous usage data, general demographic information we may collect, preferences You submit and preferences that are generated based on the data You submit. Personal Information includes information that can be linked to a specific individual or entity, such as a name, address, phone number, federal employee identification number (“FEIN“), payment information, email address, login information for third party sites and other information which You submit to Us through the Product, or any part thereof.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. [For example, we store a persistent cookie to track].
INFORMATION YOU PROVIDE US BY REGISTERING FOR AN ACCOUNT
COMPLIANCE WITH COPPA
- The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected]
HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
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