Extraco Consulting PRIVACY POLICY
Extraco Consulting (The “Company”) is committed to maintaining privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decision when using our services.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.extracoconsulting.com [or through our mobile application].
“Service refers to the Company’s services accessed via the Site, in which users can Retail Branch transformation, Executive Leadership, Human Resources & Training, Process Improvement Operations, Process Refinement, Recruiting, Marketing Outsourcing, Turn Key Marketing, Web Development & Hosting, Trainer in a Box, Schedule A Site Visit, Universal Banker Certification, Universal Banker Case Study, Train the Trainer Certification, VideoBanking, CIFocus- Data Cleansing, Interactive- Statements.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy, and Terms of Service (found here: [Link]), and you consent to the collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email, first name, last name, company name, phone number, and contact information, or any questions or comments which you submit to us through the Site.
INFORMATION COLLECTED VIA TECHNOLOGY
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you [do/do not] need to submit further Personal Information [,which may include: list Personal Information collected]. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information:
IP address, device ID, anonymous usage data, general demographic information we may collect, preferences You submit and preferences that are generated based on the data You submit. Personal Information includes information that can be linked to a specific individual or entity, such as a name, address, phone number, federal employee identification number (“FEIN“), payment information, email address, login information for third party sites and other information which You submit to Us through the Product, or any part thereof.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. [For example, we store a persistent cookie to track].
INFORMATION YOU PROVIDE US BY REGISTERING FOR AN ACCOUNT
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. In some cases, you may need to create a profile by registering with the Service and entering your email address, and creating a username and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
COMPLIANCE WITH COPPA
- The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at [email protected]
HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
NON-PERSONAL INFORMATION
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive marketing communications from us via email at [email protected]. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the [email protected] of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
FOR CALIFORNIA RESIDENTS
This section is for California residents and is an addition to the information contained in our privacy policy above and applies solely to users who reside in the State of California. We adopt this section to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.
MERGERS, ACQUISITIONS AND SIMILAR BUSINESS TRANSACTIONS
In the event Extraco Consulting undergoes a business transaction such as a merger with or acquisition by another company, or sale of all or a portion of Our assets, or in the event of Our bankruptcy or insolvency, Your Personal Information, as well as Non-Personal Information, may be among the assets transferred to a third party. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of Our assets may continue to process Your Personal Information as set forth in the then in effect Privacy Policy. Sharing Information with the Government or as Otherwise Required by Law Extraco Consulting cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose Your information as listed above, if we have a good faith belief that it is reasonably necessary to: (1) satisfy any applicable law, regulation, legal process or enforceable governmental request; (2) enforce Our Terms of Service or this Privacy Policy, including, but not limited to, investigation of potential violations thereof or hereof; (3) detect, prevent, or otherwise address fraud, security or technical issues; or (4) protect against harm to the rights, property or safety of Extraco Consulting, its users or the public as required or permitted by law. Extraco Consulting is not precluded from disclosure of any such information by any rule governing attorney/client privilege, confidentiality, attorney work product or any similar rule in Your or any jurisdiction.
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected].
Last Updated: This Privacy Policy was last updated on July 8, 2022.